Welcome to Spice Chariot. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit and interact with our website, purchase products, or sign up for communications.

1. Information We Collect

a. Personal Information You Provide

• When you place an order, we collect your name, email address, postal address, phone number, and payment information.
• If you register for an account or newsletter, we may also collect your preferences and communication preferences.

b. Automatically Collected Information

• We use cookies and similar tracking technologies to collect data about how you interact with our site (e.g., pages you visit, items you view, how you arrived on our site).
• We may also collect device information (such as your IP address, browser type, and operating system) and usage data (such as your clicks and session duration).

c. Third-Party Sources

• We may receive information from third-party services, such as analytics providers, payment processors, or advertising partners, to help us operate and improve our store.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders (including payment, shipping, and customer service)
• To send you order-related communications, like confirmations and shipping updates
• To personalize your shopping experience (for example, showing you products relevant to you)
• To send promotional emails or newsletters if you opt in
• To monitor and analyze site usage and trends, helping us improve our website and offerings
• To detect, prevent, and respond to fraud and other security issues

3. How We Share Your Information

Your personal data may be shared in the following ways:

• Service Providers: We share information with third-party vendors who perform services for us, like payment processing, shipping, and marketing.
• Legal Requirements: We may disclose your data if required by law or to protect our rights or comply with a legal process.
• Business Transfers: If Spice Chariot is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

5. Cookies & Tracking Technologies

• We use cookies, web beacons, and similar tracking tools to help personalize your experience, remember your preferences, and analyze how you use our website.
• You can control and manage cookies via your browser settings. Please note: disabling certain cookies may affect your experience on our site.

6. Your Rights

Depending on your location, you may have some or all of the following rights regarding your data:

• Access: Request a copy of the personal information we hold about you.
• Correction: Ask us to correct or update your personal data if it is inaccurate or incomplete.
• Deletion: Request that we delete your personal data (subject to legal or business obligations).
• Consent Withdrawal: If you have given consent (e.g., for marketing), you can withdraw it at any time.
• Objection or Restriction: You can object to or ask us to restrict how we process your data in certain cases.

7. Children’s Privacy

Our website is not intended for individuals under the age of 18 (or the age of legal adulthood in your jurisdiction). We do not knowingly collect personal data from minors. If you believe we have collected information about a minor without parental consent, please contact us, and we will take reasonable steps to delete it.

8. Data Security

We take data security seriously. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure — we cannot guarantee absolute security.

9. International Data Transfers

Because our store is built on Shopify, some of your personal data may be processed by Shopify or other third parties located outside your country. By using our services, you acknowledge and consent to the transfer of your data across borders, subject to applicable legal protections.

10. Updates to This Privacy Policy

We may update this policy from time to time to reflect changes in our business or legal obligations. Whenever we make changes, we will update the “Last Updated” date above. We encourage you to review this page periodically.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, you can reach us at:

Email: support@spicechariot.com
Address: #23, 1st Main Road, Marasandra, Saptagiri Layout, Behind Agarbathi Factory, Subramanyapura Post, Uttarahalli, Bangalore 560061, Karnataka, India.